FAQ

FAQ.

What is shape based nesting?

Shape Based Nesting fits artwork around the actual contours of your designs instead of treating every design like a rectangle. That can reduce unused film, shorten the finished sheet and lower your cost.

How is my gang sheet priced?

$3.50 per square foot, based on the 29″ roll width and your final finished sheet length, with a 12″ minimum billable length. A shorter sheet costs less once it exceeds that minimum.

Do I have to pick a preset length?

No. The builder calculates your finished length automatically. After the 12″ minimum, you pay for the resulting sheet rather than an arbitrary preset length.

What is the maximum width and minimum length?

You can use the full 29.00″ printable width. The minimum billable length is 12″. Spacing between designs does not reduce the printable roll width.

What if I have individual designs?

Choose Build A Gang Sheet. Upload your designs, choose their sizes and quantities, and let Shape Based Nesting arrange them.

Can I upload a sheet I already made?

Yes. Use Upload Print Ready for a finished gang sheet. Reliable physical dimensions are used automatically; if they are missing or ambiguous, you’ll be asked for the intended print width.

What file types can I upload?

Build A Gang Sheet: PNG, JPG/JPEG, WebP, TIFF.
Upload Print Ready: PNG, JPG/JPEG, WebP, TIFF, BMP. Use still images and single-page TIFF files. EPS, PDF and SVG are temporarily unavailable; export PNG or TIFF instead.

What is the maximum file size?

Build A Gang Sheet: 100 MB per file.
Upload Print Ready: 2 GB for PNG and TIFF; 100 MB for other supported formats per file. Artwork also has image-dimension limits.

Does my artwork need a transparent background?

If you do not want a background printed, your artwork needs actual transparency. A white background is part of the artwork, not transparency. imDTF does not automatically remove backgrounds.

What resolution should I use?

Use 300 DPI at your intended print size. Changing a DPI tag does not add missing detail, and low-resolution artwork may print soft or pixelated. Read our Artwork Guidelines.

What if my file size looks wrong?

Reliable dimensions are used automatically. When size information is missing or ambiguous, enter the intended print width when prompted. Proportions stay locked, and the resulting dimensions and effective DPI are shown where applicable. If a document’s saved page size is wrong, correct it in your design app and export again.

What if my file is wider than 29″?

A finished sheet wider than 29.00″ cannot be printed at that size. Resize or rebuild it to 29.00″ or narrower, then check the dimensions and resolution. If the uploader offers intended-width correction, you can use that flow to set a smaller print size while keeping the same proportions. imDTF does not automatically resize your artwork.

Can I upload a multi-page PDF or TIFF?

No. Upload one page per file—one design for Build A Gang Sheet or one finished gang sheet for Upload Print Ready. Multi-page documents and animated images are not supported; extra pages are not silently ignored.

What are Transfer Labels?

Transfer Labels are optional printed labels for names, sizes or order details alongside individual transfers. They are separate from the optional Gang Sheet Name, which is for your reference and is not printed.

What is Instant Peel?

The carrier film can be peeled immediately after the press cycle when you follow the supplied application instructions.

Are the transfers thick or heavy?

imDTF transfers are designed for a soft, flexible feel when properly applied.

How fast do you print and ship?

Most orders ship within 1 business day. Processing time is separate from carrier transit time. Available shipping methods, rates and delivery estimates are shown at checkout.

What are the recommended heat press settings?

For most garments: 300°F for 8–10 seconds with firm pressure of 60 PSI or higher. Peel immediately while hot or after cooling. Repress for 5–10 seconds.
For polyester: 275–285°F is recommended, using the same time, pressure, peel and repress steps.
For heat-sensitive or unfamiliar materials, test before full production.

Still need help? Contact us.